^photo from Sheraton official site
Sheraton Taipei 台北喜來登
12 ZhongXiao East Road Sec. 1, Taipei 忠孝東路一段12號
I used to stay at Sheraton Taipei all the time back in the days when it was the best Starwood hotel in Taipei. After so many years, I set my foot into this hotel again. This hotel is pretty popular among locals for it’s buffet restaurant, and I was greeted with a large crowd at the lobby upon check-in on the day. I love the location of the hotel, it’s just outside the Shandao Temple station and next to the best breakfast place in taipei (阜杭豆漿). Sheraton is just one station away from Taipei Main station, so it’s pretty convenient.
Since I had a work function in their ballroom early in the morning, I was expecting a message from their Event team and there was nothing. The check in agent was pretty helpful and helped me retrieved the information needed. I was upgraded to the Executive floor, and as a SPG member I received a hand written message from their Director of Rooms. I have a thing for all these personalized welcome cards, even though it is a computerized message, still love seeing them upon check-in. However, Sheraton thinks that Patricia is a Mr.?? and I was referred as Mr.xxx on the card, on the phone, basically throughout my stay. I found that it’s a common mistake in Taiwan, even it was clearly stated on my SPG profile.
My room was around 35 sqm which is the same size as the normal deluxe room, but being up on the executive floors you get Sweet sleeper beds, Nesspersso and Heyland& Whittle amenities. I would say the hotel is still in good shape, with some water stains here and there overall nothing too major. I talked to Helen Huang, director of My Humble House Florist, she said that the hotel will undergo its renovation in 2017.
Like the other My humble house properties, Sheraton Taipei provides those comfy cushioned slippers and I think it runs in the company which they tend to provide them in 2 different sizes in your room. Whereas, in other hotels you get them in one size and of course you can always ask for the kiddo slippers.
I love the Sweet Sleepers in Sheraton hotels, but I wasn’t too sure about the ones in Sheraton Taipei. I toss and turn while I sleep and from time to time my back hurt because I slept right on the frame. The next morning I decide to dig into this and found that my bed was actually two singles pushed together, that’s why I was sleeping on the metal frame through out the night. My friend and I agreed that next time we gotta request a full king size bed.
It was funny how Sheraton Taipei issues a lending note for every single items you borrow from them, I guess the hotel must had a bad experience of guests not returning the items.
Overall, I had a pleasant stay and I found their HOTEL staff are pretty helpful. The not-so-pleasant matter appear after I checked out, we were doing a rehearsal at their ballroom and after that we found out that the event team has been gossiping about us and making it a big deal with the PR company. My supervisor wasn’t too happy about this and Helen Huang reassured us that it won’t happen again. Can’t wait till my next stay in two weeks time and hopefully the event team will be as helpful as the hotel staff.